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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Daggett

April 25, 2025

5  out of  5
rating by Debbie Daggett
"Theresa Love was incredibly professional, responsive, knowledgeable, and absolutely amazing to work with! Highly recommend!"
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Ethan Payne Beasley

April 11, 2025

5  out of  5
rating by Ethan Payne Beasley
"Brent and Susan are easy to work with and provide quick resolutions to any questions or requests."
We responded:
"Ethan, thank you for the kind words. We appreciate you doing business with us. "
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Edgar Molina

April 10, 2025

5  out of  5
rating by Edgar Molina
"Jeanet Martinez was excellent support and provided awesome customer service on all my needs. Will definitely recommend to all my friends and family."
We responded:
"Thank you for the 5 Star Review Edgar. And, thank you for your kind words about Jeanet. She is definitely an asset to my agency. "
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David Hammer

April 8, 2025

5  out of  5
rating by David Hammer
"Brent Cooper is an amazing insurance agent and has been serving many of my friends and family members for years now. His prices are fair and his team goes above and beyond practical customer service to ensure that your insurance needs are tailored to exactly how you want them. I would definitely go with no one else other than Brent Cooper for my insurance needs - he is the best around!"
We responded:
"Thank you for the 5 Star Review David. "
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Yuqin Shi

April 6, 2025

5  out of  5
rating by Yuqin Shi
"Very happy to know Brenda Duarte. She is wonderful person who helped me to plan out my coverages and save me money. She works beyond clock. She even came to office for me on Saturday. Highly recommend her to anyone."
We responded:
"Thank you for the 5 STAR review. "
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Shely Martinez

April 5, 2025

5  out of  5
rating by Shely Martinez
"Jeanet excelente servicio super amable atenta resolvió todas mis preguntas"
We responded:
"Thank you Shely. We appreciate you and happy that we can help you with all of your insurance needs. "
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Alan B

March 28, 2025

5  out of  5
rating by Alan B
"I called Brent Cooper’s State Farm office (on 03/28/2025) to add another policy to my various coverages. Susan was the account representative who answered the phone and helped me. She was very professional and personable. If it is possible to “hear” a smile, I certainly heard Susan’s smile. I was a life and health insurance sales rep for over a decade in Texas and Tennessee, and it was easy to discern that Susan is well-versed in property and casualty insurance. My late wife and I had our insurance coverages with Mike Bates State Farm in Nashville for about 28 years. Since returning to Texas after retiring January 2020, I have been a client of the Brent Cooper State Farm agency for over five years now. Every account rep I have spoken with in person or on the phone has been wonderful. Mr. Cooper knows how to hire good people. Before hanging up, I told Susan that she was my “hero for the day.” She earned the accolade."
We responded:
"Alan, Wow, what a great 5 Star Review. And, you definitely confirmed my decision to add Susan to the team this year. Thank you for your continued support of my agency and being a loyal State Farm customer."
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Sherrian O'Hara

March 26, 2025

5  out of  5
rating by Sherrian O'Hara
"Brent Cooper and his team do an amazing job of supporting clients. They provide excellent service and work through complicated situations to get the best results for clients. We have been a client of Brent’s for 20 years and couldn’t be happier with him and his team's top notch service!"
We responded:
"Sherri, Thank you for the 5 STAR review and comments. And, thank you and Michael for being customers of State Farm and especially my agency for 20 years. "
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Marcos C

March 19, 2025

5  out of  5
rating by Marcos C
"Christina is the best 👌 when I call she always helpful and takes time to explain everything"
We responded:
"Marcos, Thank you for the 5 STAR review, and thank you for choosing State Farm and my agency for your insurance needs. "
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Lisle Vaughn

March 18, 2025

5  out of  5
rating by Lisle Vaughn
"Jeanet and Brenda were very helpful with all my insurance questions!"
We responded:
"Lisle, It was great meeting you today, here in the office. Very nice of your daughter, Amy, to refer you to us. "
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Evelyn Sanchez

March 17, 2025

5  out of  5
rating by Evelyn Sanchez
"Brenda does a good job when she assists me; I never have any complaints."
We responded:
"Thank you for the 5 Star Review. "
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Ruby Castelano

March 16, 2025

5  out of  5
rating by Ruby Castelano
"I am always impressed with the level of service I receive. Whenever I call and speak with Ms. Jeanet Martínez, I can count on getting outstanding customer support. She’s always quick to address my concerns and provide thorough answers to my questions. Her excellent service is much appreciated."
We responded:
"Ruby, Thank you for the nice comments about my agency and Jeanet. t"
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Emili Flores

March 13, 2025

5  out of  5
rating by Emili Flores
"Brenda is always doing a great job helping me with my insurance never had a problem with her."
We responded:
"5 Stars. Thank you. We appreciate you."
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Rosie Kiki

March 13, 2025

5  out of  5
rating by Rosie Kiki
"Great company Greater office. Cristina is my representative and always there to help. Very knowledgeable and looks out for my interest."
We responded:
"Thank you Rosie. We appreciate you doing business with us. "
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Jack Thomas

March 13, 2025

5  out of  5
rating by Jack Thomas
"Brent and his whole team continue to do a fantastic job. They always respond promptly and are a pleasure to work with."
We responded:
"Thank you for the 5 Star Review Jack. "
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Abigail Sosa

March 13, 2025

5  out of  5
rating by Abigail Sosa
"Ms.Cristina is very intentional with every question that I have. She is willing to take time to explain everything that I need to know, grateful for this office."
We responded:
"Thank you for the REVIEW. "
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Veronica C.

March 13, 2025

5  out of  5
rating by Veronica C.
"Cristina is amazing! Great customer service !!!"
We responded:
"Thank you for the 5 Stars. "
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Bryanna Duarte

March 13, 2025

5  out of  5
rating by Bryanna Duarte
"Brenda does great job explaining my insurance policy to me."
We responded:
"Bryanna, Thank you for the review and for mentioning Brenda in your comments. She is a valuable asset to my agency. "
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Amerigo Corleone

March 13, 2025

5  out of  5
rating by Amerigo Corleone
"Smart and reliable!"
We responded:
"Thank you for the 5 Star Review. "
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Karla Camarena

March 13, 2025

5  out of  5
rating by Karla Camarena
"Cristina is the best! I’m not biased at all! xoxo"
We responded:
"Karla, Thank you for the 5 Star Review. And, Yes, Cristina is a fantastic part of the Brent Cooper State Farm Agency team. "
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Judith Rodriguez

March 13, 2025

5  out of  5
rating by Judith Rodriguez
"My family and I have been working with Cristina Camarena for 17 years. She has the best experience in how to talk and resolve issues. Wherever she goes, my family goes. She's the best representative we've ever had. My family and I wouldn't trade her."
We responded:
"Judith, Thank you for the 5 Star Review. Cristina is definitely an asset to my agency. Thank you for choosing Brent Cooper State Farm Insurance Agency in Dallas, Tx. "
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Ana Reyes

March 13, 2025

5  out of  5
rating by Ana Reyes
"Amazing and very personal! Helped me with all the questions I had, as well as made time around my busy schedule."
We responded:
"Ana, So glad we can help. "
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Maria Olivarez

March 5, 2025

5  out of  5
rating by Maria Olivarez
"Best service ever. Friendly staff and very helpful especially explaining things."
We responded:
"Thank you Maria. We sure appreciate you doing business with us here in Dallas, TX. "
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George Diamond

March 4, 2025

5  out of  5
rating by George Diamond
"Working with Brent and Theresa has been a pleasure. They manage my insurance needs with care and professionalism. In addition they make the extra effort to ensure I am getting the best possible rate."
We responded:
"George. 5 Stars! Thank you. That is what we strive for. Working with you is a pleasure as well. "
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Eric Georgatos

February 14, 2025

5  out of  5
rating by Eric Georgatos
"Brent is consistently responsive, professional, and helpful in sorting out insurance issues of all kinds. He keeps his customer's needs in mind, first."
We responded:
"Eric, Thank you for your review. So glad that we were able to help you with your car repairs. "